Effective Date: January 2, 2025
Last Updated: August 1, 2026
At American Research Company, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit www.AmericanResearchCompany.com, create an account, place an order, or otherwise interact with our website and services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Create an account
- Place an order
- Contact customer support
- Communicate with us through our website
The personal information we may collect includes:
- Full name
- Email address
- Billing address
- Shipping address
- Phone number
- Account login credentials
- Order history
Payment information is securely processed by our third-party payment processor, Stripe. American Research Company does not store your complete payment card number, CVV, or other sensitive payment credentials on our servers.
Information We Collect Automatically
When you visit our website, certain information is collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Date and time of your visit
- Pages viewed
- Time spent on pages
- Referring website
- Website usage information
This information helps us maintain website security, improve functionality, troubleshoot technical issues, and provide a better user experience.
Cookies
American Research Company uses cookies and similar technologies to operate our website and improve your browsing experience.
Cookies may be used to:
- Maintain your shopping cart
- Keep you logged into your account
- Remember website preferences
- Improve website performance
- Enhance website security
Most web browsers allow you to disable cookies through your browser settings. However, disabling cookies may limit certain features or functionality of the website.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process secure payments
- Ship products
- Create and manage customer accounts
- Respond to customer inquiries
- Provide customer support
- Verify customer identity when necessary
- Detect, investigate, and prevent fraud or unauthorized activity
- Maintain website security
- Comply with applicable legal obligations
- Enforce our Terms and Conditions
Customer Accounts
Customers may create an account to access order history, manage account information, and simplify future purchases.
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
Product Reviews
Customers may voluntarily submit product reviews through our website.
Any information you choose to include in a review may become publicly visible. Please avoid including personal or sensitive information in public reviews.
American Research Company reserves the right to moderate or remove reviews that violate our Terms and Conditions or applicable law.
Payment Processing
Payments are securely processed through Stripe.
American Research Company does not directly collect or retain complete payment card information. Payment information is transmitted securely to Stripe using encrypted connections and handled in accordance with Stripe’s security and privacy standards.
International Shipping
American Research Company ships to customers worldwide where permitted by applicable law.
Customers are responsible for ensuring that the purchase, importation, possession, and use of products comply with all applicable laws and regulations within their country or jurisdiction.
American Research Company is not responsible for customs delays, import restrictions, seizures, duties, taxes, or other actions taken by customs authorities or government agencies.
Research Use Notice
Products sold by American Research Company are intended solely for laboratory and research purposes where permitted by applicable law.
Nothing contained on this website or within this Privacy Policy constitutes medical advice, diagnosis, treatment recommendations, or claims regarding the safety, effectiveness, or intended use of any product.
Age Requirement
This website is intended only for individuals who are at least twenty-one (21) years of age.
By creating an account, accessing the website, or placing an order, you represent and warrant that you are at least 21 years old.
Information Sharing
American Research Company does not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share information only as reasonably necessary to operate our business, including with:
- Secure payment processors
- Shipping carriers
- Website hosting providers
- Fraud prevention and security providers
- Professional advisors, when necessary
- Government authorities when required by applicable law
Each third party receives only the information reasonably necessary to perform its services.
Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Process transactions
- Maintain customer accounts
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain legitimate business records
When personal information is no longer required, it is securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Request a copy of certain personal information
- Object to or request restrictions on certain processing activities where permitted by law
To exercise any applicable privacy rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
American Research Company is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
Changes to This Privacy Policy
American Research Company may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised Effective Date. Your continued use of the website following the posting of any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us.
American Research Company
Email: support@americanresearchcompany.com
Website: americanresearchcompany.com